Return and refund policy

We want you to be completely satisfied with your purchase. If not, you can request a return in accordance with the conditions below.

Return period

Items can be returned within 30 days of receiving your order . Any request made after this period may not be accepted.

Eligibility requirements

To be eligible for a return, the product must:

be unused and in perfect condition
be returned in its original packaging
include all accessories, parts and documents supplied with the product
be accompanied by proof of purchase

Products damaged due to misuse cannot be refunded.

Return procedure

To make a return, you must first contact our customer service department to obtain return instructions. Once your request is approved, we will provide you with the necessary information to return the item.

Return shipping costs

Return shipping costs are usually the responsibility of the customer , unless the item received is defective, damaged, or incorrect.

Refunds

Once the product has been returned and inspected, we will inform you whether your refund request has been approved or denied. If your request is approved, the refund will be issued to your original payment method within a few business days.